Volunteer Jobs
Volunteer Applications for the 2012 Festival open on November 1, 2011
*Please note: all face-to-face training mentioned below is in addition to the online OH&S training component. ALL VOLUNTEERS must complete both the online OH&S training component as part of their application PLUS any face-to-face training requirements listed below. For more information on training requirements please contact our Volunteer Administrator, Ruby Hudson – voladmin@folkfestival.org.au or phone 02 6262 4792
Admin T1 &T2 **TEAM FULL**
What: Back office processing of ticket sales and banking
Who: High attention to detail and interpersonal skills. Cash handling and bank teller experience highly desirable, as is Data Entry
When: Thur, Fri, Sat, Sun, Mon
How: Face-to-face training will be provided during or before your first shift
Bars **TEAM FULL**
What: Pour and serve alcoholic and non alcoholic drinks (includes Session Bar, Coopers Bar, Wine Bar, Village Bar)
Who: Volunteers must be over 18 & complete NFF online RSA training. Preference is given to those with a current RSA.
When: Thu (night) – Mon during Festival
How: Compulsory face-to-face training held on the Wednesday evening pre-Festival
Bar Cashiers **TEAM FULL**
What: Sell drink tickets, operate cash registers
Who: Volunteers must be over 18. Cash handling experience is highly desirable.
When: Thu (night) – Mon during Festival
How: Compulsory face-to-face training held on the Wednesday evening pre-Festival. Shift Managers must be available on the Sunday pre-Festival for their briefing.
Bar Maintenance **TEAM FULL**
What: Install and maintain bar equipment
Who: Volunteers must be over 18 and physically fit as some heavy lifting involved
When: Tues pre-Festival to Wed post-festival
How: Compulsory face-to-face training held on the Wednesday evening pre-Festival
Car Park **TEAM FULL**
What: Monitor traffic and collect payments in the Flemington Rd carpark
Who: All volunteers must be 17 years or over and physically fit. Customer service and good social skills highly desirable.
When: Thu – Mon during Festival
How: Compulsory face-to-face training requirements TBA
Childcare **TEAM FULL**
What: Mind children under supervision of qualified childcare staff
Who: Police Check required for all team members. Those with current Senior First Aid Certificates highly desirable.
When: Fri – Mon during Festival
How: Compulsory face-to-face training requirements TBA
Clean Up **TEAM FULL**
What: Packdown and clean up of the site (please note all volunteers in this team must pre-purchase their Festival ticket and then apply for a ticket refund at the end of the Festival. All applications for refund must be received no later than 31 May the year of the festival worked)
Who: Volunteers must be physically fit and not afraid of getting a little dirty!
When: Tue – Wed post-Festival
How: Face-to-face training will be provided on the Tuesday morning post-Festival
Coffee Shop **TEAM FULL**
What: Making Barista coffee and serving food in our new Coffee outlet
Who: Those with Barista and/or hospitality experience preferable
When: Festival Thursday – Festival Monday
How: Compulsory face-to-face training held on the Sunday (day) pre-Festival
Communications Centre (Comms) **TEAM FULL**
What: Radio operations, logging incidents, event control
Who: Volunteers must have a clear speaking voice, ability to follow procedures and high attention to detail. Experience in the monitoring of radio communications highly desirable.
When: Thurs – Mon during Festival
How: Compulsory face-to-face training held on the Sunday (day) and Wednesday (evening) pre-Festival. All volunteers must be available to attend one of these sessions.
Community Arts **TEAM FULL**
What: Supervising art activities for all age groups
Who: Art teachers and creative types highly desirable
When: Thurs – Mon during Festival
How: Compulsory face-to-face training requirements TBA
Construction
Please see Set Up & Pack Down
Disability Services **TEAM FULL**
What: To assist in making the Festival more accessible to people with disabilities, including erecting signage and access requirements for patrons with special needs
Who: Good communication skills and the ability to think laterally. Also an understanding of the challenges facing people with disabilities would be highly desirable.
When: Thurs evening, Fri, Sat, Sun, Mon
How: Face-to-face training will be provided during your first shift
Festival Office **TEAM FULL**
What: Answering telephones & public enquiries
Who: Office experience and good communications skills highly desirable
When: Mon pre-Festival – Wed post-Festival
How: Face to face training offered on the Sunday before the Festival if you can get there. Otherwise, training during your first shift.
Festival Registration **TEAM FULL**
What: Welcoming performers and volunteers to the festival and issuing them wristbands and relevant information
Who: Good customer service, people skills and the ability to follow procedures
When: Sunday pre-Festival to Festival Sunday
How: Compulsory face-to-face training held on the Sunday (day) and Wednesday (evening) pre-Festival. All volunteers must be available to attend one of these sessions.
Festival Shop **TEAM FULL**
What: Sales of performer CDs and Festival Merchandise
Who: Those with retail experience who can operate cash registers and EFTPOS highly desirable. Also good people skills and attention to detail. In addition to those with retail experience, the Festival Shop requires a number of people with data entry experience – in particular those familiar with FileMaker Pro databases.
As well as Retail and Data Entry experience, volunteers are required for the Performer Check-In area. Volunteers working in this area need to be extremely accurate, pay high attention to detail, have excellent interpersonal skills and can work under pressure. There will be interviews for the volunteers working in Performer Check-In and three training sessions. Training sessions will be negotiated to accommodate the needs and time of the volunteers. Working in this area is very rewarding and one meets all the performers.
When: Thurs, Fri, Sat, Sun, Mon
How: Compulsory face-to-face training held on the Sunday, Tuesday, Wednesday and Thursday pre-Festival. All volunteers must be available to attend one of these training sessions. There is also a welcome morning tea for Festival Shop volunteers held on Sunday 10th April 2011. While attendance at this morning tea is not compulsory, it is encouraged for those who are available.
Festival Transport **TEAM FULL**
What: An amalgamation of Performer Transport and Shuttle Buses, Festival Transport is responsible for transporting performers to and from the airport, their hotels and the Festival, as well as ferrying patrons around the Festival site on the Shuttle Bus loop.There are a variety of positions in this team, including Office Managers, Performer Drivers and Shuttle Bus Drivers. Please indicate your job preference and any relevant experience when applying.
Who: Drivers must be 25 with a faultless driving record. Office Managers must be highly organised with the ability to work under pressure
When: Drivers work Mon pre Festival to Tuesday post Festival. Office Managers work Thur, Fri, Sat, Sun, Mon during the Festival
How: Compulsory face-to-face training requirements TBA
Firewood **TEAM FULL**
What: Setting up firebins, splitting logs, delivering firewood, lighting bins
Who: Physically fit with the ability to follow procedure
When: Thurs, Fri, Sat, Sun, Mon
How: Compulsory face-to-face training requirements TBA
Gates **TEAM FULL**
What: Secure entrances, exits, traffic lanes, check wristbands, early performer & volunteer entry, early sales
Who: Responsible, mature and good communication skills required
When: Sunday pre-Festival – Festival Mon
How: Compulsory face-to-face briefing on the Saturday morning pre-Festival
Instrument Lockup **TEAM FULL**
What: Checking in and out of Instruments for Performers
Who: Good communication skills and high attention to detail
When: Thurs, Fri, Sat, Sun, Mon
How: Compulsory face-to-face training requirements TBA
Kids Festival **TEAM FULL**
What: Supervise games and crafts for kids
Who: All team members must complete a Police Check. Volunteers with prior experience working in childcare centres
When: Thurs night, Fri, Sat, Sun, Mon
How: Face-to-face training will be provided during your first shift
Kids Festival Cafe **TEAM FULL**
What: Serving ‘child-friendly’ food to parents and children in our new Cafe located inside the Kids Festival
Who: Food handling and hospitality experience preferable
When: Thurs night, Fri, Sat, Sun, Mon
How: Compulsory face-to-face training held on the Sunday (day) pre-Festival
Lost Property **TEAM FULL**
What: Management of the Lost Property at the Festival
Who: Good attention to detail, customer service and people skills
When: Festival Thursday – Tuesday post Festival
How: Face to face training before the first shift
MCs **TEAM FULL**
What: Introduce acts and make announcements to the audience
Who: Volunteers must be able to speak clearly and with confidence, and follow basic direction from Stage Managers and Coordinator
When: Thurs, Fri, Sat, Sun, Mon
How: Compulsory face-to-face training held on the Thursday evening
Mitchell Office **TEAM FULL**
What: Database entry and administrative work
Who: We are always on the look out for Volunteers with a variety of skills to help in the Festival Office, supporting staff and sharing their skills. This can include Marketing, IT, Sponsorship, Administration Management, Graphic Design; you name it, we can probably use some help!
When: Mon – Fri throughout the year
How: Please email the Volunteer Administrator if you are interested in offering your time throughout the year – voladmin@folkfestival.org.au
Patron Support **TEAM FULL**
What: The Customer Service face – eyes & ears – of the festival who monitor the site and do crowd-control when required
Who: All volunteers must be over 18, physically fit and with full mobility. Good people skills and experience in crowd marshaling or security is also highly desirable, as is First Aid certification.
When: Thur, Fri, Sat, Sun, Mon
How: Compulsory face-to-face training is held on the Sunday pre-Festival. There will also be one or two sessions in the weeks prior to the Festival, dates and times TBA. All volunteers are required to attend one of these training sessions.
Performer Payments **TEAM FULL**
What: Give out allocated cheques to performers
Who: Mature minded people with good communication skills, problem solving and troubleshooting. Cash handling experience is also highly desirable.
When: Thurs, Fri, Sat, Sun, Mon
How: Face-to-face training will be provided during your first shift
Photographers **TEAM FULL**
What: Each year the National Folk Festival accepts applications from volunteer photographers. In return for their volunteer pass to the Festival, the successful Photographers must provide quality digital images at no cost to the National Folk Festival for use in media and promotional materials.
Who: Experienced, amateur or qualified photographers. Please be aware that this is a selective team.
When: Thurs, Fri, Sat, Sun, Mon
How: Please email design@folkfestival.org.au for more information
Raffle Tickets **TEAM FULL**
What: Sell raffle tickets to festival patrons
Who: Good people and cash handling skills
When: Thurs, Fri, Sat, Sun, Mon
How: Compulsory face-to-face training requirements TBA
Safety Officers **TEAM FULL**
What: Monitor Safety on site, reporting OHS risks and incidents
Who: Those with a background is OHS
When: Mon pre-festival – Wed post-festival
How: Compulsory face-to-face training requirements TBA
Set Up & Pack Down **TEAM FULL**
What: The setup and pack down team is made up of 4 different teams who work pre and post festival.
Who: Sparky’s, Set Design , Signage and Construction (as outlined below)
When: Saturday – Thursday PM Pre Festival and Monday PM – Thursday Post Festival
How: Additional face to face training is required – Details TBC
Set Design **TEAM FULL**
What: Dressing the site up pre Festival and un-dressing it post Festival
Who: Those with carpentry skills, interior or set design highly desirable
When: Saturday – Thursday PM Pre Festival and Monday PM – Thursday Post Festival
How: Please email the Volunteer Manager if you are interested and available to help build site decorations from October 2010 onwards – voladmin@folkfestival.org.au
Construction **TEAM FULL**
What: Installing the dance floors and other infrastructure items that convert the site for festival purposes.
Who: All volunteers must be over 16 and physically fit. Those with building or trade skills highly desirable.
When: Saturday – Thursday PM Pre Festival and Monday PM – Thursday Post Festival
How: Additional face to face training is required – Details TBC
Signage **TEAM FULL**
What: Make and put up signs for the festival
Who: Physically fit with the ability to follow instruction
When: Mon pre-festival – Wed post-festival
How: Compulsory face-to-face training requirements TBA
Sparky’s **TEAM FULL**
What: Setting up the power on site for the stalls, temporary marquee venues.
Who: All volunteers must be over 16 and physically fit. Those with Electrical trade skills highly desirable
When: Saturday – Thursday PM Pre Festival and Monday PM – Thursday Post Festival
How: Additional face to face training is required – Details TBC
Signage **TEAM FULL**
Please see Set Up & Pack Down
Site Decoration **TEAM FULL**
Please see Set Up & Pack Down (name changed to Set Design)
Stage Management **TEAM FULL**
What: Working with performers, managing concert times and stage setup
Who: Stage Managers and those with a background in theatre or music. Please note there is no live sound work involved with Stage Management.
When: Thurs, Fri, Sat, Sun, Mon
How: Compulsory face-to-face training requirements TBA
Stalls **TEAM FULL**
What: The Stalls team provides support for stalls at the Festival. They assist with pre-Festival set-up troubleshooting and liaison during the Festival and checking stall sites are clean and clear after the Festival. Pre-Festival team members work with the Gates team to meet and greet stall holders and assist stall proprietors and their staff to set up stalls including access to weights, power and waste disposal and assisting the Safety Team to monitor stalls Health and OHS compliance checklists. During the Festival stalls team members liaise with stallholders and respond to issues.
Who: Requires people who like working with others, have good people skills, good communication skills, patience, lateral thinking problem-solving skills and are quick learners. Appreciation for OHS issues is helpful but not required. If you can drive a forklift or have electrical qualifications or skills that would be a bonus.
When: Monday preceding Festival to Tuesday after Festival. Most shifts will be pre-Festival.
How: We encourage all Stalls Team members to attend the Volunteer orientation day on the Sunday before the Festival begins and to undertake OHS site induction.
Stores **TEAM FULL**
What: Checking in and out of equipment and management of stock levels
Who: High attention to detail, customer service and ability to work under pressure
When: Mon pre-Festival – Wed post-Festival
How: Compulsory face-to-face training is held on the Sunday pre-Festival
Ticket Office **TEAM FULL**
What: Manage sales of Festival gate tickets at the Top and Bottom Ticket Offices
Who: Must be over 16, sensible and friendly under pressure. EFTPOS and cash handling also highly desirable.
When: Thur, Fri, Sat, Sun, Mon
How: Compulsory face-to-face training is held on the Sunday (day) or Wednesday (evening) pre Festival. All volunteers MUST attend one of these training sessions – especially if they have not worked in the Ticket Office before.
Tidy Team **TEAM FULL**
What: Maintain the inviting, friendly atmosphere of the Festivals food precincts by ensuring all tables and chairs are kept clean and in good order.
Who: Sensible people without a fear of cleaning.
When: Thur, Fri, Sat, Sun, Mon
How: Compulsory face-to-face training requirements TBA
Treasury 1
Please see Admin T1
Treasury 2
Please see Admin T2
Volunteer Centre **TEAM FULL**
What: Formerly Volunteer Kitchen. Collect money and maintain Volunteer meal area
Who: Cash handling and/or Hospitality experience highly desirable
When: Sunday pre-Festival to Tuesday post-Festival
How: Compulsory face-to-face training requirements TBA
Volunteer Top Up **TEAM FULL**
What: Team who recruits and deploys ‘top up’ volunteers during the Festival
Who: Well organised with good computer and communication skills highly desirable
When: Thur, Fri, Sat, Sun, Mon
How: Face-to-face training will be provided during your first shift
Waste & Recycling **TEAM FULL**
What: Collecting waste bins and making our recycling work.
Who: Physically fit with a passion for waste management!
When: Mon pre-Festival to Wednesday post-Festival
How: Compulsory face-to-face training requirements TBA
